@ -0,0 +1,99 @@ # Privacy Policy **Effective Date: February 18, 2025** Travelear (“we,” “us,” or “our”) operates the Travelear mobile application (iOS and Android) and website at travelear.app. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services. By using Travelear, you agree to the collection and use of information as described in this policy. ## 1. Information We Collect ### Information You Provide - **Account information.** When you create an account using Apple Sign-In or Google Sign-In, we collect your name, email address, and profile photo as provided by the authentication provider. You may also provide a bio and location for your public profile. - **Creator content.** If you are a creator, we collect audio files and associated metadata (title, description, location, tags, cover images) that you upload. - **Payment information.** Subscription payments are processed by Apple (App Store) or Google (Google Play). We do not directly collect or store credit card numbers. For creator payouts, payment details are collected and managed by Stripe through Stripe Connect. - **Communications.** If you contact us at support@travelear.app or dmca@travelear.app, we collect the content of your message and your email address. ### Information Collected Automatically - **Usage data.** We collect information about how you use the app, including tracks played, listening duration, qualified plays (30+ seconds), playlists created, and feature interactions. - **Device information.** We collect device type, operating system version, app version, and unique device identifiers for analytics and crash reporting. - **Push notification tokens.** If you enable push notifications, we collect your device token to deliver notifications about new content and features. - **Crash and performance data.** We use Firebase Crashlytics to collect crash reports, stack traces, and performance metrics to improve app stability. ### Information from Third Parties - **Authentication providers.** When you sign in with Apple or Google, we receive your name, email address, and profile photo as authorized by you during the sign-in flow. - **Subscription status.** We receive subscription status updates from RevenueCat (which integrates with App Store and Google Play) to manage your access to premium features. ## 2. How We Use Your Information We use the information we collect to: - Provide, maintain, and improve our services - Process subscriptions and manage account access - Calculate and distribute creator earnings based on qualified plays - Send push notifications about new content, features, and account activity - Aggregate anonymous analytics for creators (play counts, listener counts, listening duration) - Detect and prevent fraud, abuse, and security incidents via Firebase App Check - Respond to support requests and enforce our Terms of Service - Comply with legal obligations ## 3. Information Sharing and Disclosure We do not sell your personal information. We may share information in the following circumstances: - **Service providers.** We use third-party services to operate the app: - **Firebase** (Google): Authentication, database, storage, analytics, crash reporting, push notifications, and App Check - **RevenueCat**: Subscription management and receipt validation - **Stripe**: Creator payout processing via Stripe Connect - **Expo**: Over-the-air app updates - **Creators.** We share aggregated and anonymized data with creators, including total play counts, qualified play counts, and total listening duration. We do not share individual listener identities with creators. - **Legal requirements.** We may disclose information if required by law, regulation, legal process, or government request. - **Safety.** We may disclose information to protect the rights, safety, or property of Travelear, our users, or the public. ## 4. Data Retention - **Account data.** We retain your account data for as long as your account is active. - **Play and listening data.** We retain play count records to calculate creator earnings and provide analytics. - **Creator content.** Uploaded audio and images are retained until the creator deletes them or their account is terminated. - **Account deletion.** You can delete your account at any time from the Profile screen. Account deletion permanently removes your personal data, profile, playlists, and listening history. Creator content and associated earnings data may be retained as required for payment processing and legal obligations. ## 5. Data Security We use industry-standard security measures to protect your information: - All data in transit is encrypted using TLS - Authentication is handled by Firebase Authentication with secure token management - Firebase App Check validates that requests originate from authentic app installations - Optional two-factor authentication (MFA) is available for additional account security - Creator payout data is secured by Stripe's PCI-compliant infrastructure - File uploads are validated for type and size (500 MB audio limit, 10 MB image limit) ## 6. Your Rights and Choices - **Access and portability.** You can view your profile information, listening history, and playlists within the app. - **Correction.** You can update your profile information (name, bio, location, profile photo) at any time from the Profile screen. - **Deletion.** You can delete your account and associated personal data from the Profile screen. This action is permanent and cannot be undone. - **Push notifications.** You can disable push notifications through your device settings at any time. - **Marketing.** We do not send marketing emails. App notifications can be controlled through your device notification settings. ## 7. Children's Privacy Travelear is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at support@travelear.app. ## 8. International Data Transfers Travelear is operated from the United States. If you access the service from outside the United States, your information may be transferred to and processed in the United States. By using the service, you consent to this transfer. ## 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the app and updating the effective date. Your continued use of Travelear after changes are posted constitutes your acceptance of the updated policy. ## 10. Contact Us If you have questions about this Privacy Policy or our data practices, please contact us at: **Email:** support@travelear.app **DMCA inquiries:** dmca@travelear.app